In many call centers and offices, the dress code has become the most talked about and over-regulated part of the company. With that, the biggest dress code rule that gets more people send home/suspended/FIRED is?
Some companies allow backless but not open toe. Others allow open toe but not backless. Some allow one side OR the other to be open at once. Others allow open shoes, but nylons must be worn with them.
Then there is the sandal vs. flip flop debate.
Companies have no problem making customers wait on hold an extra 17 minutes because 7 team members out of 20 phone reps got sent home due to nitpicky shoe rules. Companies will try to justify the issue, and claim it is against health codes, insurance, or maybe the filing cabinet that takes three people and a forklift to move will fall on your foot because your shoe is too open.
A few items should be cleared up here:
With other news reports sharing how sitting down all day at a desk is bad news for health, shoes should be the last thing on an HR list of complaints. Experts have said sitting for 8 hours at work is equally bad for your body as smoking over 2 packs of cigarettes. Companies are still requiring employees to be seated at their desk for their entire shift, and of course with the theory of loking professional, call centers can get archaic with dress code rules. Keep in mind also there is absolutely ZERO customer interaction on a face to face basis. Customers have become used to wearing open shoes, and most in the summer time will be sporting a pair of sandals.
As more people are living a barefoot lifestyle, the “millenials” and other groups no longer want to pushed into wearing high heels and closed shoes on a regular basis simply for answering telephone calls in an office far from walk in customers.
What is it that employees are seeking to be health conscious – and still be focused on the office work professionalism.
Here are some guidelines that employees would really enjoy:
In hard economic times, people will gladly take freedom in place of a raise. At the same time a company can help their employees feel better and get a little healthier! As more millenials enter the workforce, and as health concerns mount, it would be a win for everyone on all sides.